Vet Urgent Care in Ottawa
When your pet needs help fast, Vetter Pet Care offers same-day urgent care you can trust.
When They Need Help Fast, We’re Here
Pets don’t wait for a convenient time to get sick or injured — and when something feels off, you need a team you can trust. At Vetter Pet Care, our Urgent Care services provide same-day attention for dogs and cats who need prompt veterinary support but are stable enough not to require an emergency hospital.
Our calm, welcoming environment helps reduce stress during unexpected situations, and our medical team works quickly and compassionately to understand what’s wrong and how to help.
What We Treat
Urgent Care is ideal for non-life-threatening but time-sensitive concerns, such as:
- Single Seizure, even if your pet recovers fully
- Straining to urinate (even if able to pass urine)
- Vomiting or diarrhea that doesn’t improve within 24 hours
- Bite wounds or skin lacerations
- Abscesses, including anal gland abscesses
- Broken nails
- Eyes that appear red, irritated, or watery, or if your pet is squinting or rubbing them
- Vaginal discharge
- Head tilt
- Not eating or decreased appetite for more than 24 hours
- Constipation or no bowel movements
- Weight loss
- Hiding, lethargy, or unusual behaviour
What to Expect During Your Visit
During an Urgent Care appointment, our team will:
- Review your pet’s symptoms and medical history
- Perform a thorough physical examination
- Recommend diagnostic testing if helpful, such as bloodwork, urinalysis, X-rays, or ultrasound
- Create a personalized treatment plan designed to support comfort and recovery
If your pet requires 24-hour care, we will coordinate closely with nearby emergency hospitals to ensure a seamless and supportive transition.
When to Go Directly to an Emergency Hospital
Some conditions require immediate, 24/7 emergency care. We recommend going straight to an emergency hospital if your pet is experiencing:
- Hit by car
- Animal attack
- Gunshot wound
- Profuse bleeding from any wound
- Penetrating wound
- Respiratory distress or open-mouth breathing (especially in cats)
- Collapse
- Continuous seizure activity – Multiple seizures in a short period
- Unable to walk or get up
- Acute back pain
- Bloating (possible gastric dilation-volvulus)
- Persistent non-productive retching
- Unable to urinate
- Electrocution
- Drowning
- Severe allergic reaction
- Eye displaced from the socket
- Trouble during active labour
- Foreign body ingestion
- Toxin ingestion
If you’re unsure whether it’s urgent or an emergency, call us — we’re here to guide you.
Our team is trained and prepared to stabilize any emergency and coordinate immediate referral if needed. Depending on the situation, we may be able to stabilize and continue treatment here. These decisions are made carefully to ensure the best outcome for your pet, so when in doubt, contact us immediately.
Veterinary Services in Ottawa
Wellness
Wellness
End-of-Life Care
End-of-Life Care